The Health Technician (Telehealth Clinical) - Advanced provides high level support, training, and advanced management of telehealth operations. This position is with VA Northern California Health Care System (VANCHCS). The Health Technician (Telehealth Clinical) provides high level support, training, and advanced management of telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center, CBOC, VA Outreach Clinic, etc.), with duties that may require travel. Primary Duties and Responsibilities associated with this position include, but are not limited to: Delivering established telehealth competency based training for clinicians and telehealth staff members; Supporting clinical telehealth encounters for both the patient and provider locations by serving as the tele-presenter; Functioning as an imager and supporting clinical data for telehealth; Managing real time clinical telehealth events; Providing established patient education; Providing technical and administrative support to telehealth operations; Evaluating telehealth operations and supporting performance improvement efforts; Providing technical support to end-users; Scheduling simple and complex intra-facility and inter-facility telehealth appointments; Installing, configuring, maintaining, and troubleshooting technology, and Performing a variety of program support duties as assigned. The Health Technician (Telehealth Clinical) might be certified and function as a preceptor for Clinical Video, and/or Store and Forward Telehealth Operations. Work Schedule: To be determined, 8:00 am to 4:30 pm Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 00000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized PCS Appraised Value Offer (AVO): Not authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.
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