Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
We offer great benefits with immediate Health Insurance coverage
Career growth and advancement potential
Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
Work Hours/Shift: Full Time / Day
You Will Be Responsible For:
Demonstrates, through behavior, Advent Health’s core values.
Protects financial standings of Advent Health by ensuring accurate and timely posting of all cash, mailed receipts, commercial and government lock box receipts, electronic funds, payer denials and refunds according to established schedules. Manages process to ensure all correspondence, interoffice or external, is routed appropriately and efficiently. Works to ensure the organization’s financial health is accurately reflected through daily A/R reconciliation, cash flow, and cash posting reports by exercising upper-level supervision of multiple cash management departments
Ensures the deposit of electronic fund transfers, credit or debit card transactions, mailed receipts, IVR payments, lock box receipts, front end cash collections and other cash transactions by monitoring Advent Health Orlando bank accounts. Verifies that all transactions are in balance with system records and maintains all deposits. Regularly monitors departmental processes and procedures, including but not limited to the correct usage of Cerner and associated technology, manual cash postings, internet payments, end-of-day and closing procedures, departmental ledgers, remittance advice posting, and staff interaction with insurance companies and/or patients
Conducts audits of bank deposit correction notices to ensure timely and accurate adjustments to patient and general ledger accounts, as appropriate, to resolve deposit errors. Interacts, as needed, with bank officials, accounting, and credit card merchant service providers to address discrepancies or dispute findings. Conducts audits of all Patient Access/Patient Financial Services cash receipting areas to ensure proper input of cash transactions and distribution of petty cash.
Reviews various system generated cash reports and prepares analysis of cash posting trends and goals across payers along with projected financial performance expectations for submission to AHS, Advent Health Orlando Executive leadership, and departmental leadership within established time frames. Identifies and recommends resolutions of operational issues that affect the security of Advent Health’s cash resources and submits audit results quarterly. Provides education and support to various departments for cash processing services when requested.
Interacts with AHS, Revenue Management Leadership, MIS, AHO Accounting, AHO Attorneys, bank officials, service venders, and hardware service technicians to review current services or new service opportunities for improving efficiencies, quickly resolving system or equipment issues that may interrupt timely processing of patient statements, and/or to initiate enrollment of new payers for electronic remittances.
Responsible for the acquisition and termination of new and current staff. Presents written and verbal directions to employees to ensure well-informed status of employees of performance while providing feedback at 90 days and annually and adhering to Advent Health and regulatory evaluation guidelines. Documents and files appropriate records of all disciplinary action taken during interaction with employee, including appropriate signatures.
Acts as a payment posting expert and provides guidance/advice as needed to direct report staff and/or other organizational positions in this area. Oversees the investigation of any rejected payment postings. Reviews system generated credit balance reports to ensure timely processing of refunds and credit balance transfers. Authorizes refund(s) as appropriate within prescribed limits.
What You Will Need: Required:
EDUCATION AND EXPERIENCE REQUIRED:
Bachelor’s degree in Business, Healthcare or related field
Three years of experience in a Revenue Cycle Department or related area (registration, finance, collections, customer service, medical, or contract management
Two-year of supervisory/management experience
Seven years of Management experience in Revenue Cycle Department or related area (registration, finance, collections, customer service, medical, or contract management
Two-year of supervisory/management experience
The Accounts Receivable Manager protects the financial standings of all of Advent Health by managing all functions of the cashier, mail receipts, refunds, document support, and batch processing areas as well as provides accurate statistical records and reports. Performs managerial duties in absence of Director. Hires and terminates employment. Works closely with Accounting on cash processes and balances month end reports supplied to leadership. Oversees vendor relations regarding the processing of payments. Adheres to the Advent Health Central Florida Division South Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.
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