This position is responsible for completing the financial clearance process within Patient Access. This is a higher level position in the FSC that requires understanding of and working with multiple insurance payors to secure benefits and increase the likelihood of reimbursement for Fairview at the highest benefit level.
The Financial Clearance Representative (FCR) must be able to effectively articulate payor information in a manner such that patients, guarantors and family members gain a clear understanding of their financial responsibilities.
The FCR will be responsible for completing the insurance and benefits verification to determine the patients benefit level. They will screen payor medical policies to determine if the scheduled procedure meets medical necessity guidelines, submit and manage referral and authorization requests/requirements when necessary, and/or ensure that pre-certification and admissions notification requirements are met per payor guidelines. They will provide support and process prior authorization appeals and denials, when necessary, in conjunction with revenue cycle and clinical staff.
The FCR makes the decision when and how to work with medical staff, nursing, ancillary departments, insurance payors and other external sources to assist families in obtaining healthcare and financial services.
This is an offsite (remote/work from home) position.
Verifies insurance eligibility. Completes automated insurance eligibility verification, when applicable and appropriately documents information in Fairviews patient accounting system. Determines the patients insurance type and educates patients regarding coverage and/or coverage issues.
Informs families with inadequate insurance coverage regarding financial assistance through government and Fairview financial assistance programs. Performs initial financial screening and refers accounts for financial counseling.
Initiates treatment authorization requests and pursues referrals per payor guidelines. Reviews medical chart/history and physician order(s) to determine likely ICD and CPT codes.
Reviews payor medical policies to determine if procedures meet medical necessity guidelines. Works with clinics and ancillary service departments if medical necessity fails.
Follow up with insurance payors on prior authorization denials. Process authorization denial appeals, when necessary.
HS graduate or diploma
4 years experience working in revenue cycle, insurance verification/eligibility, financial securing or related areas. Experience with practice management software, hospital billing software or electronic health record software.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider netwo...rk and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.
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