The GS-11 Caregiver Support Program Social Worker is assigned to the Caregiver Support Program with primary responsibilities to provide clinical evidence-based services and interventions; provide caregiver, Veteran and staff education on caregiver issues; engage in community outreach and resource development; continuous quality-improvement activities, and evaluation/consultation. This position is at the full performance level for Social Work. The incumbent works closely with the Caregiver Support Program Manager and/or designee to complete program required home visits, telephone contacts, assessments, annual evaluations, and respond to Caregiver Hotline calls. He/She will function in support of caregivers, Veterans and family members throughout the Medical Center and in the community and support the development and implementation of caregiver services, this includes implementing education, wellness, and support groups. The incumbent must be a skilled communicator capable of developing positive, effective relationships with Veterans, caregivers, local, state and federal agencies, as well as non-governmental organizations. He/She assists the Caregiver Support Program Manager in providing clinical services as part of the program, completing notes and gathering/monitoring data related to the day-to-day functioning and evaluation of the program. Other duties include but are not limited to the following: Participates in direct Caregiver and Veteran contacts to identify and assess caregiver stress and burden, and the development and application of directed clinical treatment interventions. Provides individual counseling and support to Caregivers enrolled in the program. Performs home visits, when appropriate and necessary, to provide counseling and support to Caregivers that are unable to come to the facility to access that service. Advises and collaborates with interdisciplinary teams throughout the health care system on caregiver issues. Provides education and in-service training to health care system employees, Veterans, families, and Caregivers. Provides ongoing consultation and support to colleagues regarding caregiver support. Develops and facilitates caregiver support groups (face-to-face or VANTS telephone line) and educational programs. Distributes educational materials provided by VA, local, state and National Caregiver organizations. Provides referral to VA and non-VA services, programs, and benefits, as well as community-based social services and other non-VA entitlement programs. Work Schedule: Monday-Friday; 8a.m.-4:30p.m. or 7:30a-4p Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.
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