JOB SUMMARY

The Configuration Analyst 2 is responsible for analyzing changes in product design to determine the effect on the end product function; determines and prepares documentation necessary for change. Reviews released change activities and updates documention to ensure adherence to configuration management procedures and policies.

ESSENTIAL FUNCTIONS OF THE ROLE

Utilizes source documents to analyze and build standard and non-standard products and contracts within the claims processing system.

Provides timely and consistent status updates to all workgroups to ensure a smooth and efficient process for new and renewing groups. Participates in group implementation meetings to identify changes and provide knowledge for current configuration.

Provides support and analysis to retro-product updates and contracts to ensure timely completion and movement into production.

Researches and responds to inquiries from other departments.

Serves as a subject matter expert, providing assistance to other staff members. As a key contributor, participates in mid-level to complex projects; may also lead projects as needed.


KEY SUCCESS FACTORS

Configuration knowledge of numerous sub-systems and how they relate to each other.

Skill in the use of computers and associated software such as Microsoft Office.

Able to apply sound judgment, creative thinking and problem-solving skills.

Able to prioritize multiple tasks simultaneously based on deadlines and urgency and take initiative to perform work.

Excellent communications skills, both verbally and in writing.

Able to work independently as well as collaboratively.

Demonstrated attention to detail and proofreading skills.

Able to apply Lean methodologies to gain efficiency and improvement in work.

Able to train and track processes of other analysts performing similar job requirements.


BENEFITS

Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification

- EXPERIENCE - 3 Years of Experience