Supervises nursing personnel and coordinates activities of the department. Provides nursing care or support for patients in all age groups. Plans and organizes the daily activities of the department in adherence with the requirements mandated by regulatory requirements. Functions in a 50% administrative/50% clinical capacity.
Provides employee supervision and supports the daily operation of activities in the nursing department as they relate to management and service relationships with internal and external partners.
Ensures efficient and productive workflow.
Develop staff work and call schedules and approve time off requests through a fair and reasonable process.
Ensures appropriate and complete staff education and training.
Completes performance evaluations.
Thoroughly evaluates and responds to staff ideas and suggestions.
Responds to staff concerns and recommends disciplinary action when necessary.
Participates in the formulation of nursing policies and goals as well as policies affecting other departments; communicates and interprets policies, procedures, and regulations to patients, visitors, and staff members as required.
Provides appropriate information; recognizes team accomplishments, gives feedback, constructively resolves conflicts and sets the example for professional conversation and behavior.
Ensures regulatory compliance is understood and communicated to the staff.
Identify and develop short and long-range plans to correct deficiencies.
Arrange and is responsible for the interview, selection process and hiring of new staff.
Work within the guidelines established through Human Resources to ensure appropriate processes are maintained.
Maintains staffing schedules to support the goals for patient satisfaction and department performance Triages complaint calls from patients, employees, or visitors.
Collects and analyzes patient and provider complaint and grievance data to identify opportunities for performance improvement in a collaborative role with management.
Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
Graduate from Specialty Training Program-Nursing (Required), Bachelor's Degree-Healthcare Related Degree (Preferred)
Minimum of 2 years-Nursing (Required)
Certification(s) and License(s)
Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania; Basic Life Support Certification - American Heart Association (AHA)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.
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