Collector Reimbursement Specialist AdventHealth Centra Care

Top Reasons to work at AdventHealth Centra Care

• Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
• Fulfilling work with people who treat you like family.
• Excellent benefits, market-driven wages and career development opportunities.
• Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
• Opportunities for advancement as we expand our network across the nation.

• Monday - Friday; Full time

• Processes Explanation of Benefits and denials according to contract specifications.
• Makes collection calls to responsible parties.
• Provide customer service to patients, insurance companies and centers.
• Ensure accuracy of account balance according to Managed Care contracts
• Coordinate with Coding Educator on questions regarding ICD-10 and CPT coding
• Identify encounters that are ready for bad debt placement

• High School degree or equivalent
• Basic knowledge of ICD-10 & CPT coding (Preferred)
• Perform basic math functions
• Capable of communicating professionally with an acceptable use of English and spelling
• Aptitude for strong organizational skills
• Ability to work with people of various backgrounds

The Reimbursement Specialist is responsible for maintaining the accounts receivable while following the pre-established legal and financial guidelines of AdventHealth.  Additional duties include knowledge of contracts, customer service and center support.  Adheres to AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.  Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.