Under the general supervision of the Executive Director, the Manager of Operations for CHRISTUS St. Joseph Village is responsible for a broad range of functions. Business office management duties will include hiring oversight, provides administrative and secretarial support as needed through the Executive Director, and possesses an in-depth knowledge of company procedures and structure. This role is responsible for collecting from residents any past due balances over the allowed grace period and providing a monthly report to the Executive Director. This position will be responsible for recording, tracking, reconciling and reporting the accounts receivable and coding invoices for accounts payable on a daily/monthly basis and assisting with any accounting related tasks that may arise for CHRISTUS St. Joseph Village. The position will relieve management of routine tasks and handles project-oriented duties and held accountable for the completion of such duties.
Maintains copies of all vendor contracts and notifies the appropriate parties prior to expiration in order for CHRISTUS to maintain the best qualified vendors for service.
Generate resident monthly billing statements based on lease contracts and additional charges.
Oversee payments to resident's accounts
Adhere to time frames and deadlines for all payment posting and reporting functions
Provides historical reference by defining procedures for retention, protection retrieval, transfer and disposal of records.
Oversees the maintenance, organization, and general appearance of the department, including bulletin boards, supplies, and storage rooms.
Coordination and management of special projects and events
Responds to unique customer issues and requests.Works tactfully with residents, family members, vendors, guests, and Associates.
Process late fees, special charges and incidentals for all resident accounts
Monthly billing of resident accounts in a timely manner.
Coordinating and scheduling meetings, requesting reports, preparing agenda(s), and distributing packets in accordance with timelines and established procedures.
Monitoring all annual reviews and maintaining schedules with appropriate supervisors.
Assisting and ensuring the Assisted Living protocols are observed with the Wellness Director in accordance to the State DADS regulations, and that the Director's maintain their CEU status.
Ensure all key reports, and documents are accurately labeled and stored for permanent records each month.
Works with specialized software specific to this industry and will have the ability to adapt and monitor new opportunities.
Provides Administrative support for CHRISTUS St. Joseph Village.Tasks included are:Scheduling/maintaining calendars, travel arrangements, word processing and distribution, telephone coverage, preparing expense reports, office service requests, maintain and update departmental manual, prepare appropriate check requests, and process invoices for payment
Works closely with CHRISTUS St. Joseph Village leadership with daily ad hoc assignments.
Supervise the concierge.
Oversee and monitor the security contract and personnel along with the Executive Director
Other duties as assigned
High School Diploma required with college level business administration courses and computer literacy skills preferred
3-5 years of related experience preferred
Secretarial and management experience
Strong knowledge of office procedures and ability to operate office equipment
Good decision-making, organizational and prioritization skills
Excellent verbal and written skills
Must be able to work in a team environment
Ability to initiate and follow through on projects and work independently with minimal supervision required
Must have advanced skill set in Excel and working knowledge of YARDI software
Detail oriented, organized individual who can handle a heavy workload
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
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