oDemonstrate ability to manage multiple computer-based resources and applications, moving easily from one to another to complete tasks;
What You Will Need:
Â·Excellent Customer Service skills;
Â·Strong computer skills;
Â·Experience with internet-based applications;
Â·Experience with web browsers;
Â·Excellent English communication and writing skills;
Knowledge and Skills Preferred:
Â·One-year medical experience preferred;
Â·Call Center experience preferred;
Â·Proficiency in a second language;
Education and Experience Required:
Â·High school graduate or equivalent required;
Education and Experience Preferred:
Â·Medical training preferred;
One-year + medical office experience preferred;
Any medical certification preferred;
The Patient Resource Team, often the first contact a caller has with AdventHealth Hendersonville, provides a warm, friendly and professional greeting from a Patient Resource Representative.Patience, empathy, compassion and helpfulness are the hallmarks of our team.Callers depend on the excellent, personalized customer service they receive every day, one call at a time.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.
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