The referral care coordinators will assist veterans with identifying care modalities both within the VHA and the community to help veterans make an informed decision about where to receive their care. The coordinator will optimize coordination of specialty care referrals by implementing standardized processes and teams dedicated to streamline coordination. Coordinators will also assist with the expansion of virtual care by providing education to the veterans and VA providers and LIPs.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.
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