Provides OR Scheduling and surgical case management support to the department of neurosurgery. Triage support for surgical patients
is provided as well.
Directly accountable to the Neuroscience Access Coordinator.
COMPETENCIES AND SKILLS:
Demonstrates a positive, supportive respectful and helpful attitude in interactions with all department customers (patients, physicians,
visitors and other healthcare team members). Demonstrates respect for the rights and dignity of all patients. Provides and maintains
patient privacy at all times. Is compliant with HIPAA guidelines and privacy practices, patient confidentiality and patient rights.
Demonstrates the ability to promote and work in a team atmosphere to manage and process all multi-channel contacts and attain
common goals. Demonstrates a positive work attitude.
Demonstrates time management skills effectively to perform scheduling while meeting department productivity and service standards.
Demonstrates a high level of customer service while meeting department quality performance standards.
Demonstrates the ability to work independently, set priorities, multi-task and resolve problems quickly and effectively.
Demonstrates flexibility in response to unexpected changes in workload, staffing and scheduling.
Internal Number: 67140
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.
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