LOCATION: Geisinger CenterPoint (Pittston), Columbia Mall (Bloomsburg), or Hughes Center (Danville)

DEPARTMENT: IT Operations

WORK SCHEDULE: Days

WORK TYPE: Full Time (1.0 FTE)

JOB SUMMARY:

Primary liaison between IT and the business community for IT initiatives. Works on the largest and most complex IT projects of varying size and scope including large enterprise wide projects. Works on multiple projects concurrently. Works to correctly understand and accurately document workflow, processes, business rules, data, systems, and other business information required for a clear picture of the business. Coordinates the development, documentation, analysis and review of business requirements. In conjunction with users, reengineers and redesigns a more effective and efficient business. Apply business rules, processes, workflow to the use of new or redesigned IT systems. Reports initiative progress, concerns and issues to business stakeholders, Project manager and IT Director. Works with minimal direction from team lead Project Manager, or IT Director. Responsible for mentoring and teaching less senior Business Analysts. On an ongoing basis evaluates and suggests improvements to GHS Business Analysis processes and procedures. Carries out regular training in Business Analysis for less senior Business Analysts.

COMPETENCIES AND SKILLS:

Demonstrates ability to successfully perform the Business Analyst function on multiple IT projects of varying size and scope including large (> 7,000 person hours) enterprise wide projects. 

Must possess position-level appropriate verbal and written communication skills, facilitation, planning, documentation and problem-solving skills, and the ability to bring a team to consensus. 

Must be able to communicate difficult/sensitive information in a diplomatic and tactful way. 

Demonstrates strong analytical and organizational skills; attention to detail; and ability to coordinate multiple tasks, set priorities, and meet deadlines. 

Demonstrates capability to successfully handle multiple teams and multiple tasks simultaneously and under strict deadlines. 

Demonstrates proven ability to mentor and teach less seasoned Business Analysts.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in Information Technology or related field required. 

Minimum of eight years of experience working as a Business Analyst or working on successful IT-related project management required. 

Significant experience in requirements analysis techniques including structured analysis, context diagrams, data flow diagrams, entity leadership diagrams, prototyping, use cases and functional/technical crosswalk for solutions design and proof of concept is required. 

System, Integration, User Acceptance Testing (UAT) experience is required. 

Significant experience using workflow and process documentation software and methodologies, and project management software is required. 

Extensive experience with BABOK or similar business analysis methodology, requirements gathering, and testing is required. 

Knowledge of Project Management Institute (PMI) or similar methodology is required. 

Experience in health care or health payer systems is required.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is typically performed in an office environment.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. * Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

** Does not qualify for J-1 waiver.  We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.