The Ward Clerk provides clerical support to the health care team, patient, family and visitors of John H. Stroger, Jr. Hospital. Contributes to the operation which enhances the efficiency and communications of the unit. Promotes a positive customer–focused environment.
High school diploma or GED equivalent is required (must provide proof at time of interview).
Minimum of one (1) year of clerical experience is required
Basic computer skills is required
Must be able to type 25 words per minute (may be required to test for proficiency)
Patient care experience.
Knowledge of medical terminology.
Knowledge, Skills, Abilities
Strong interpersonal skills
Prompt emergency response skills
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Demonstrate analytical and organizational, problem-solving, critical thinking and conflict management/resolution skills
Demonstrate attention to detail, accuracy and precision
Ability to meet deadlines in a fast paced and stressful environment
Ability to make appropriate and timely decisions
Ability to adhere to department policies and standards utilizing best practices incorporating the use of electronic health record (EHR)
Ability to follow Health Insurance Portability and Accountability Act (HIPAA) standards
Ability to meet appropriate confidentiality standards for protected health information (PHI)
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must :
· Meet the minimum qualifications for the position.
· Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question,
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER
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