Greet patients/families/staff, answer phones, direct and/or handle front desk inquiries; create diagnostic testing charts, use software e.g., SMS, Scheduler.com to complete department charts, mail/fax reports, mail room pick-up/drop-off, other functions within role as requested. Section III: Job Qualifications/Education/Training/Certification/Licensure A patient-focused individual, who presents the 'face' of the lab, explains delays, performs service recovery, and utilizes AIDET in every interaction. No specific education, training, certification or licensure needed. Good communication skills. Newark Beth Israel Medical Center is an Equal Opportunity Employer
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