Greets and registers patients in a prompt, pleasant, and helpful manner.Â Provides necessary instructions/directions, informs appropriate department/person of patientâ€™s arrival. Check in patients and properly documenting registration. Insurance verification and verification of patient demographics. Entering charges, payments and balancing the day in the computer. Collecting co-pays and cash from patients, gathering authorization for credit cards. Completing patient forms as needed. Reminding patients of upcoming appointments (a day prior to appointment). Verify insurance two days prior to patientsâ€™ appointment. Send charges to billing vendor daily. Books, coordinates and reschedules patientsâ€™ appointments, relays necessary messages to staff. Tracking missed appointments e.g. no shows and cancellations. Answering multiple telephones, screen calls; provide appropriate information and accurately documenting messages. Has good communication with providers. Check out patient and give a follow up appointment if needed. Maintains and updates current information on physicianâ€™s schedules ensuring that patients are scheduled properly and appointments are confirmed.
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