The Financial Counselor works with patients/family members to secure payment of all self pay balances including deductibles and/or copayment amounts, and maintains Upfront Cash detail report. Assist with Obtaining required income documentation and forms for patients who qualify for Charity/Indigent Care.Â Makes necessary phone calls and generates letters to patients and/or family members for any self pay balances.Â Takes an active role in attaining and maintaining accounts receivable and assists in reviewing/selecting accounts to be placed with outside collection agencies.Â Â Secures patient valuables in accordance with the established Policy and Procedures.
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