Performs daily cashiering, customer service duties, at the cashier's office or front desk reception area and collection duties by telephone, or in person, with patients or the patient's representative. This position requires the daily preparation of receipts for monies collected; preparation and balancing of daily bank deposit, safeguarding of monies, and collecting patient balances in accordance with STHS financial policies. Customer service duties include greeting customers at patient contact areas, answering phone inquiries from customers, routing calls and customers to appropriate areas, and assisting in other areas. ::
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