Boston Children’s Hospital (BCH) is seeking a strategic and system-oriented nurse leader with significant pediatric patient care leadership experience to serve as Vice President, Associate Chief Nurse (VP/ACN), Nursing/Patient Care and Clinical Operations. This is an influential role serving as a key organizational leader to advance daily operational priorities in support of >4,500 nursing and patient care professionals and care team members.
Under the direction of the Senior Vice President, Patient Care Operations and Chief Nursing Officer, and in collaboration with peer Vice President/ACN colleagues, physicians, and other hospital leaders, this individual will lead operations spanning the following programs / services and others to be defined:
- emergency department (ED) nursing/patient care services
- behavioral health nursing/patient care services: Longwood inpatient and Waltham satellite Community Based Acute Treatment (CBAT)
- behavioral response team (BRT)
- child life services
- physical and occupational therapy services
- chaplaincy services
- enterprise-level patient flow, registry/central resource pool, & patient placement coordination
- case management / utilization management
- emergency management
- enterprise patient/ family experience
- enterprise and program-level family advisory committee leadership
- patient relations and human rights
- nurse recruitment and retention
- ANCC Magnet® program management
BCH has long been recognized for scientific discovery, clinical innovation, and the organization’s strong commitment to exceptional patient/family centered practices. The impact of BCH professional nursing practice is reflected via successive ANCC Magnet® program designations and re-designations. Nursing and interprofessional care team members share a deep commitment to the integration of care delivery innovation, evidence-based practice, nursing science and caring practices. As a recognized leader in pediatric nursing, there is also a strong commitment to advance academic, care delivery, research, community, and educational missions toward the improvement of health and healthcare for children.
The incoming leader will guide and support pediatric nursing practice and patient care operational leaders within a wide-range of nursing, patient care and clinical programs and disciplines. The next VP/ACN will collaborate with a talented team distributed throughout an extended inpatient, ambulatory and satellite system of care.
The VP/ACN role itself demands a capacity to bridge organizational boundaries to:
- shape the next evolution of family-centered collaboration, including long range-planning and strategic planning for operational areas of focus;
- advance reliability, safety, regulatory compliance and patient/family experience with sensitivity to the care of patients with complex care requirements;
- extend the implementation of healthy work environment practices within nursing and interprofessional teams;
- lead internal and external change, including the implementation of lean initiatives and continuous operations / performance improvement initiatives;
- advance nursing science and care delivery operations through research, clinical inquiry, and quality assessment - performance improvement;
- demonstrate inclusivity via support of the interests of a broad range of patient/family, nurse, physician and organizational stakeholders;
- authentically lead a tenured team of academic pediatric nursing and patient care leaders practicing across a wide spectrum of disciplines, programs and clinical subspecialties:
- design and implement innovations in professional practice to align with both existing and evolving care delivery models with a range of reimbursement strategies; and,
- advances recruitment, retention and mentorship of nurses and care team members to strengthen the existing and future workforce.
The position offers a unique opportunity to impact pediatric nursing, patient care and interprofessional teams within an organization renown for nursing and patient care excellence. This role provides an opportunity for an experienced nurse leader to guide the evolution of a broad range of operations and programs within Boston Children’s Hospital and to shape a range of external partnerships. The successful candidate will be recognized internally and externally for pediatric nursing practice innovation and have a distinguished reputation within their current employment setting in a progressive, academically-focused pediatric nursing/patient care environment. This is a highly operational position, demanding crisis management skills, enterprise-level quality and regulatory experience, and the ability to serve as Chief-of-Staff to the SVP Patient Care Operations and CNO while managing complex clinical and patient care priorities on a daily basis.
The Boston Children’s Hospital Department of Nursing has been widely recognized as a national and global leader in the science and practice of pediatric nursing. BCH has been designated and re-designated as a Magnet facility as conferred by the American Nurses Credentialing Center (ANCC). The ANCC Magnet® program recognizes health care organizations for quality patient care, nursing excellence and innovations in professional nursing practice. Pursuant to this recognition, BCH seeks to contribute to measurably improve children’s health through the application of evidence-based, child and family centered practices within a healthy work environment.
The person in this role is a member of the Nursing/Patient Care Executive Committee (NPCEC) of BCH, interacting with physician and interprofessional leaders across ambulatory, inpatient and satellite settings. The VP/ACN will encourage and support nurses and interprofessional team members to pursue educational and professional practice advancement. Through their work, they will lead a culture of scholarly inquiry with associates and collaborating departments. The VP/ACN will be a visible and engaged leader who engages directly with front line clinicians, managers, physicians, and senior leaders throughout all clinical and operational areas.
Boston Children’s Hospital is an Affirmative Action/Equal Opportunity Employer