The Health First Medical Group on Florida's space coast is currently hiring for an experienced Practice Manager II in our specialty offices. Join the largest multi-specialty physician group in Brevard County, Florida!
To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by managing multi providers at multiple site locations. Assuring optimal site operations in collaboration with the entire Health First Team. Incumbent will partner with providers to ensure timely and quality care, providing leadership, coaching and mentoring to associates with the provider practice. Responsible for all aspects of office operations including the training and development of associates, estimating personnel needs, assigning work, meeting fiscal targets, supporting system goals, and ensuring consistent application of organization policies.
Maintain office protocols and procedures including but not limited to Hurricane plans, downtime procedure manuals, and phone tree lists.
Act as a liaison between the practice and corporate support departments such as; IT, Legal, Risk Management, etc.
Follow appropriate process to request service from support department.
Perform regular environmental safety checks and documentation, report and monitor deficiencies through resolution.
Coordinate staffing schedules, including holidays and vacations.
Collaborate with other managers and staffing coordinators as needed.
Utilize safety portal for patient events or concerns.
Utilize practice metrics to optimize practice performance. This includes, but is not limited to; staffing benchmarks, panel size, next third available, fill rate, no show rate, double booking strategies, wRVU by specialty. Explain to providers if necessary.
Demonstrate knowledge of various work flow models, with proactively addressing improvements to workflows.
Maintain proficiency utilizing electronic medical records (EMR) and practice management (PM) applications.
Bachelor Degree preferred, or some college and equivalent health care experience, and 7 to 10 years experience.
Continuous learning evidence by ongoing leadership and LEAN training.
Proficient with Microsoft Office programs including Excel with the ability to create spreadsheets and formulas
Internal Number: 229_034635
About Health First
Health First is Central Florida's only fully integrated health system. With a mission to positively change the health and wellness of the communities we serve, Health First offers the latest technological advances and quality care at our four hospitals and through our many Outpatient & Wellness Services, as well as the area's only Trauma and Heart Centers. Health First also offers multiple commercial and Medicare health plans, the largest multi-specialty physician group in Brevard County, and four fitness centers to help members of our community stay healthy.
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