Stoughton Hospital is an independent acute care hospital that was founded by Dr. Michael Iversen in 1904 with the intent to provide more personalized care in a smaller hospital setting. For more than 100 years, Stoughton’s experienced physicians, nurses, therapists, technicians and staff have provided personalized, forward-thinking, expert healthcare to the community. Stoughton Hospital is dedicated to ensuring skilled diagnosis and treatment, while paying close attention to patients’ comfort, convenience and security.
As a provider of exceptional quality healthcare, Stoughton Hospital receives high satisfaction ratings for the thousands of procedures performed each year. The hospital is fully accredited by the Joint Commission on Accreditation of Health Care Organizations, licensed by the state of Wisconsin and a member of the Wisconsin Hospital Association and Rural Wisconsin Health Cooperative. It is an independent community hospital, owned and operated by the Stoughton Hospital Association, while also being partially-owned and affiliated with SSM Health. Stoughton Hospital serves and delivers comprehensive healthcare to the people of Stoughton, Evansville, Oregon, McFarland, Brooklyn, Cambridge, Deerfield, Cottage Grove and surrounding areas.
In June 2017, Stoughton Hospital opened its 15,000 square feet new space expansion and a 20,000 square feet renovation of Emergency, Lab, Day Surgery, Registration and the Ambulatory Infusion Center. Through investing in these improvements and expansions Stoughton is seeking to ensure that the highest quality services and equipment are available to best serve the local community.
Stoughton recently received the 2017 Women’s Choice Award for America’s 100 Best Hospitals for Patient Experience. The hospital was also recognized by Press Ganey in 2016 for the “Guardian of Excellence Award” for reaching the 95th percentile for employee engagement.
Stoughton Hospital operates 22 staffed beds, employs 265 FTEs, and has net revenues of approximately $40 million. The hospital is governed by 13-member community Board of Trustees.
Stoughton Hospital’s Mission, Vision and Values:
Mission: The mission of Stoughton Hospital is to provide safe, quality health care with exceptional personalized service.
Vision: We grow to meet the changing needs of the communities we serve and become their health partner of choice.
Values: Our patients and community are our number one priority. Employees are committed to providing Excellence Together through:
Attitude: Our attitude is the first impression our customers have of us as an organization. We won’t always be able to control our environment or the actions and reactions of others, but we can always control our own attitude. Recognize that attitudes are contagious. Ensure that yours is worth catching.
Accountability: Everyone has a role in providing excellent customer service. We take pride in our organization as if we own it and we take responsibility for our actions and words.
Appearance: Our appearance, both inside and out, is a reflection of our care to our customers.
Communication: We believe that effective communication is the key to providing outstanding and safe care. In this pledge to our customers, we understand the significance of communicating clearly and respectfully.
Teamwork: We are all “patient care” employees with a common goal of serving our customers. Each employee contributes his/her value in a team approach that ensures the success of our organization.
Service: We are here because of our customers. We strive for quality in everything we set out to achieve, the services we provide, and the people who make up the Stoughton Hospital team. Quality is the foundation of our success.
Stoughton, Wisconsin is known for its charming downtown, architecture, parks, and biking trails. Situated at the foot of Madison’s chain of lakes Stoughton is located just 15 miles south of Madison, and 75 miles west of Milwaukee. Stoughton offers a welcoming small community atmosphere within the Madison metropolitan market. Founded in 1847, Stoughton is proud of its Norwegian heritage and sustainable small business climate.
The President and Chief Executive Officer (CEO) leads all aspects of Stoughton Hospital. The CEO is fully responsible for the overall planning and directing of the activities in support of the mission, long-range plan and policies of Stoughton Hospital, as well as the health needs of its patients and the communities it serves. The CEO is directly and solely accountable to the Hospital Board of Trustees in the performance of duties in a manner that is commensurate with the responsibilities and authorities conferred upon him or her by the Board. The CEO is the representative of the Board in the general leadership and management of the Hospital. Other essential functions include:
Executes strategic mission, direction and long range plans for the hospital. Supports, maintains and adapts as necessary an “Excellence Together” philosophy and culture appropriate to support and achieve the mission and strategic goals of the hospital. Prepares and submits to the Board for approval a long-term strategic plan for the organization.
Drives the growth and development of hospital services and programs, both inpatient and outpaitent. Grows market share and ensures Stoughton Hospital continues to be a vital asset to Stoughton and the surrounding communities.
Works in a highly collaborative manner with the hospital’s medical staff which includes both independent and employed providers. Ensures Stoughton Hospital is a highly desirable facility to practice medicine and one that delivers consistent exceptional quality of care.
Leads the hospital in maintaining its status as an independent not-for-profit hospital, while as the same time, promotes optimal business relationships with SSM Health as well as other area health systems and health plans in order to promote local, quality, accessible community health care and improved population health.
Develops strong trusting relationships with both internal and external stakeholders. The CEO will be highly visible in the community and serve as the main voice and face of the hospital whenever appropriate.
Works to ensure high quality standards of care. Achieves and sustains high Press Ganey patient, employee, and physician satisfaction/engagement ratings (all three scores curently exceed the 90th percentile!).
Leads succession planning and training efforts for top management. The CEO oversees the selection, employment, and retention of a high-performing leadership team. Leads by example and serves as a coach/mentor for all senior leaders and staff.
Establishes, maintains and monitors a system of financial planning, including its reporting and controls. This system shall provide for the development of annual and long range financial plans and budget, monitoring and reporting of the financial performance and condition of the hospital in comparison to the approved plans and budgets, adequate insurance protection of the hospitals assets, a system of internal accounting and financial controls, and annual audit by an outside accounting firm of the hospital financial statements and accounting practices.
Develops and implements a comprehensive management information reporting system to account the hospitals activities and performance. Does this to respect the quality of services rendered, including accreditation standards, financial performance and conditions, employee satisfaction and moral, progress on strategic plans and projects, patient satisfaction, marketing related objectives, and compliance with all applicable laws, regulations, rules and standards.
Supervises all business affairs, ensuring the hospital is fully compliant with all applicable laws and operates at its peak financial and operational performance.
Promulgates and enforces all rules and regulations defining proper employee conduct of the hospital to formulate, establish and enforce such additional procedures, rules and regulations in all departments as may be necessary to provide for the proper admission, care, safety and discharge of patients and welfare of staff.
Sees that all physical properties are kept in a good state of repair and operating condition. Cooperates with the Medical Staff and secures cooperation on the part of all those concerned with the rendering of professional services to the end that the best possible care and service may be rendered to all patients and customers of the hospital.
Develops and maintains effective communication mechanisms between the Board of Trustees, Administration, Medical Staff, management, employees and affiliated organizations and individuals that promote the pursuit of common goals, satisfactory problem resolution and efficient programs.
Serves with the Chair of the Board and the Chief of the Medical Staff as the official liaison officers and channel of communication for official communications between the Board or any of its committees and the Medical Staff.
Achieves prospective CEO performance goals approved by the Board. Achieves the Hospital’s overall operating and profit goals as well as strategic marketing and financial plans through sound operational decisions.
Demonstrates the knowledge and skills necessary to provide care/service based on physical, psychosocial, educational and safety related criteria, appropriate to the age of patients/customers served.
Leads, and/or ensures appropriate support for, advocacy, legislative, and/or lobbying efforts on behalf of Stoughton Hospital, based on the organization’s strategic direction, as well as on the state of the healthcare industry, both locally and nationally.
Performs any other duty that may be necessary in the best interest of the hospital. Performs other responsibilities that may be delegated by the Board. Acts as the duly authorized representative of the Board in all matters in which the Board has not formally designated some other person for that specific purpose. Acts as an ex-officio member of every committee of the corporation; and in the absence of the Chair or Vice Chair, signs all deeds, mortgages, contracts, or other documents, which, under the bylaws may be signed by the Chair or Vice Chair.
PROFESSIONAL EXPERIENCE / SKILLS
Successful candidates will possess a minimum of 5 years of related health care management experience, with a proven track record of success in leading operations for an acute care hospital. In addition, the CEO will possess the following skills and traits:
Outstanding relationship building skills. Must be able to connect well with people at all levels, both internally and externally.
Team builder and a team player
Exceptional physician relationship skills
Strong business development and negotiation skills
Confident, yet humble
Calm under pressure, even-keeled.
Results and metrics driven
Praoactive and decisive
Inclusive and a good listener
High emotional intelligence (“EQ”). Strong self-awareness.
A visible leader. Embraces getting very involved in the local community and representing the hospital in public forums
Outstanding communication skills, both written and verbal
Ability to leverage technology to optimize performance. Strong emphasis on data-based analytics and tools.
Metrics-driven. Ability to use Key Performance Indicators (KPIs) to drive performance.
Ability to motivate and inspire
Ability and willingness to mentor and develop staff
Unwavering ethics and integrity
Master's Degree (MHA, MBA, MPH, etc.) is required.
Salary will be highly competitive and commensurate with the skills and experience of the selected candidate.
Additional Salary Information: Salary will be highly competitive and commensurate with the skills and experience of the selected candidate.
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