When you choose GW Medical Faculty Associates (MFA) as your career destination, you will join the largest multi-specialty physician practice in the Washington, DC area that is committed to providing excellent healthcare. The MFA is currently seeking a Senior Director of Patient Access to join the team! The Senior Director will be responsible for providing strategic direction, vision, leadership and tactical implementation of plans and systems to deliver system-wide exceptional customer service with regards to registration, eligibility, patient scheduling, and financial services. The incumbent will design, monitor, and report quality control initiatives that consistently measure or improve the level of service provided to patients, families, physicians, and staff. The Senior Director will have an opportunity to implement strategies around resource utilization to effectively manage staff cost and provide support. We are seeking a seasoned leader with 8-10 years of experience in a large physician practice who has a proven track record of establishing a centralized system. This is a highly visible leadership opportunity to act as a catalyst to promote a service-oriented culture. The incumbent must have the ability to take initiative and make decisions while remaining compliant with internal controls and standard operating procedures.
The MFA offers a comprehensive Total Rewards package which includes: completive salaries, a generous benefits package and a workplace that promotes growth, development and creativity. Come join our exciting team as we reshape trends through our innovations and commitment to providing excellent healthcare! If this is the opportunity for you, please apply to www.gwdocs.com.
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: Bachelor’s Degree in Business/Healthcare Administration. Master’s degree preferred
Experience: • Minimum of 8-10 years’ experience in a large physician practice. • Knowledge in healthcare compliance including privacy and security regulations, confidentiality laws, access and release of information. • Demonstrated leadership qualities and abilities. • Strong organizational skills with the ability to work on multiple, complex projects with high quality results. • Excellent verbal, written and attentive listening communication skills. • Must have ability to form working relationships with individuals at all levels of the organization. Strong positive interpersonal skills to collaborate with Senior Management, Physicians, and Executive level staff. • Excellent analytical skills including the ability to analyze quantitative and qualitative information and reach sound conclusions. • Appreciation of timeliness with resolving issues and determining priorities. Strong planning and delegation skills including ability to develop and cross-train staff. • Proficient with MS Office suite especially EXCEL and leveraging this tool to complete analyses. • Solid understanding of healthcare information systems that support scheduling and registration.
The George Washington University Medical Faculty Associates (MFA) is the largest multi-specialty physician practice in the Washington, DC area. When you choose to work for MFA, you choose to help improve people's health care experience on a daily basis. MFA seeks qualified professionals, from all backgrounds and disciplines, to join its family of physicians and staff. Come join our exciting team a...s we reshape trends through our innovations and commitment to providing excellent healthcare.
MFA is an equal opportunity employer who recognizes the value of diversity. Applicants are considered for applicable positions without regards to race, color, religion, sex, national origin, marital or veteran status, disability, or any other category protected under federal, state, or local law.
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